What Our Clients Say

“I highly recommend Qqest for payroll processing. The staff is knowledgeable, friendly and always responsive to our phone calls. When we switched to Qqest for payroll processing, the entire process went smoothly—with no errors—thanks to Qqest’s diligence and accuracy in setting up our account. Processing payroll is no longer a ‘dreaded’ task, but an efficient, easy way to pay employees!”
—Kris Kaiser

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Contact Information

Once you hire us, you'll have the direct phone number and email address of your personal account person. For now, please use the following information to contact us:

Qqest Payroll Services
Headquarters
Salt Lake City, Utah
9350 South 150 East
Suite 300
Sandy, UT 84070
Phone 1.800.592.7555
Fax 1.801.363.3200

Exceptional Payroll.
Radical Service.
Our quest is for you to enjoy the very best level of customer service you've ever experienced in a payroll provider.

Glossary of Terms

If you've come across any gobbledygook, you've come to the right place. To find a definition for an unknown term, you can scroll through the list below, or click on a shortcut letter to jump to that area. Hopefully this will help us communicate better with you.

APA: APA is an abbreviation that, in this case, stands for the American Payroll Association. More information at http://www.americanpayroll.org
BBB: BBB An abbreviation that stands for The Better Business Bureau. Qqest is a member of the Utah chapter of the Better Business Bureau. More information at http://bbb.com
COBRA: COBRA The Consolidated Omnibus Budget Reconciliation Act of 1985, or COBRA, is a law passed by the U.S. Congress that mandates an insurance program giving some employees the ability to continue health insurance coverage after leaving employment. COBRA includes amendments to the Employee Retirement Income Security Act of 1974 (ERISA). source: wikipedia
College Savings Plan (529 Plan): College Saving Plans (529 Plan) A 529 plan is a tax-advantaged investment vehicle in the United States designed to encourage saving for the future higher education expenses of a designated beneficiary. It is named after section 529 of the Internal Revenue Code. The detailed behavior of 529 plans is determined by state legislation, and while most plans allow investors from out of state, there can be significant state tax advantages and other benefits, such as matching grant and scholarship opportunities, protection from creditors and exemption from state financial aid calculations, for investors who invest in 529 plans within their state of residence. (wikipedia)
Confidentiality Agreement: Confidentiality Agreement A non-disclosure agreement (NDA), also called a confidential disclosure agreement (CDA), confidentiality agreement or secrecy agreement, is a legal contract between at least two parties that outlines confidential materials or knowledge the parties wish to share with one another for certain purposes, but wish to restrict from generalized use. In other words, it is a contract through which the parties agree not to disclose information covered by the agreement. (source: wikipedia)
FICA: FICA The Federal Insurance Contributions Act (FICA) tax is a United States payroll (or employment) tax imposed by the federal government on both employees and employers to fund Social Security and Medicare—federal programs that provide benefits for retirees, the disabled, and children of deceased workers. Social Security benefits include old-age, survivors, and disability insurance (OASDI); Medicare provides hospital insurance benefits. (source: wikipedia).
FLEX / FSA Accounts: A flexible spending arrangement (FSA), or Flexible Spending Account, as they are commonly called, is one of a number of tax-advantaged financial accounts that can be set up through a cafeteria plan of an employer in the United States. An FSA allows an employee to set aside a portion of his or her earnings to pay for qualified expenses as established in the cafeteria plan, most commonly for medical expenses but often for dependent care or other expenses. Money deducted from an employee's pay into an FSA is not subject to payroll taxes, resulting in a substantial payroll tax savings. (source: wikipedia)
FMLA: FMLA The Family and Medical Leave Act of 1993 (Pub.L. 103-3, enacted February 5, 1993) is a United States labor law allowing an employee to take unpaid leave due to a serious health condition that makes the employee unable to perform his job or to care for a sick family member or to care for a new son or daughter (including by birth, adoption or foster care). It was one of the first major bills signed by President Bill Clinton in his first term, fulfilling a campaign promise. (source: wikipedia)
FUTA: The Federal Unemployment Tax Act (or FUTA, 26 U.S.C. ch.23) is a United States federal law that imposes a federal employer tax used to fund state workforce agencies. Employers report this tax by filing an annual Form 940 with the Internal Revenue Service. In some cases, the employer is required to pay the tax in installments during the tax year. (source: wikipedia)
Human Resources: Human Resources Human resources is term which in many organizations describes the combination of traditionally administrative personnel functions with performance management, employee relations, and resource planning. (source: wikipedia)
IPPA: An abbreviation that stands for the Independent Payroll Providers Association. More information at http://www.ippa.net
IRS: The Internal Revenue Service (IRS) is the United States federal government agency that collects taxes and enforces the internal revenue laws. (wikipedia)
Job Costing: Job Costing is a process to identify labor costs attributed to projects by employee, department, quantities produced, and task-type.
Millennium™: A web service that allows businesses to securely upload their time and attendance data, allowing it to be processed to produce payroll.
Multi-Company Support (MCS): MCS allows more than one company to generate time & attendance data using the same software. Companies can either share the same time clock or use a different time clock for each company.
NTEA: An abbreviation that stands for the National Time Equipment Association. The NTEA changed it's name to the ITLMA (Independent Time & Labor Management Association) in 2009. More information at http://www.itlma.org.
Non-Compete Agreement: A non-compete clause, or covenant not to compete (CNC), is a term used in contract law under which one party (usually an employee) agrees to not pursue a similar profession or trade in competition against another party (usually the employer). (source: wikipedia)
PayCard™: PayCard™ is a brand name for a payroll card. A payroll card is a card that allows an employee to access their paycheck by using a card that looks like a bank debit card. A payroll card can be more convenient than using a check casher, because it can be used at participating automatic teller machines to withdraw cash, or in retail environments to make purchases. Some payroll cards also are cheaper than Payday loans available from retail check cashing stores, but others are not. Most payroll cards will charge a fee if used at an ATM more than once per pay period. (source: wikipedia)
Payroll Service Bureau: A payroll service bureau is an accounting business whose main focus is the preparation of payroll for other businesses. Such firms are often run by Certified Public Accountants, though a typical payroll processing company will refer to itself as a service bureau rather than a CPA firm, to distinguish its payroll services from the general tax and accounting services that are generally not offered by a payroll service bureau. The typical client of a service bureau is a small business - one just large enough for payroll to be complicated to the point of a hassle, but one still small enough to not merit its own full-time payroll department. (source: wikipedia)
Profit Sharing Plans: Profit sharing, when used as a special term, refers to various incentive plans introduced by businesses that provide direct or indirect payments to employees that depend on company's profitability in addition to employees' regular salary and bonuses. In publicly traded companies these plans typically amount to allocation of shares to employees. In the United States, a profit sharing plan can be set up where all or some of the employee's profit sharing amount can be contributed to a retirement plan. These are often used in conjunction with 401(k) plans. (source: wikipedia)
Radical Service: Our quest to provide the very best level of customer service you've ever experienced in a payroll partner. View our Radical Service Pledge.
SUI: An acronym that stands for State Unemployment Insurance.
Tax Credit: The term tax credit describes two different concepts: The first is a recognition of partial payment already made towards taxes due. The second is a state benefit paid to employees through the tax system, which has the effect of increasing (rather than reducing) net income. (source: wikipedia)
TimeForce Software: TimeForce is time & attendance software, powered by Qqest Software Systems. It seamlessly integrates with Qqest-built time clocks, manages your time & attendance and exports to the most popular payroll programs, third-party payroll processing bureaus or to Qqest Payroll Services. You can collect, manage and process time with one complete system by Qqest.
Time and Attendance: Companies of all sizes use time and attendance processes to gather information about the amount of time employees spend on the job. The most common tracking is the capture of an accurate time each employee reports to work and the actual hours they spend on the job. Other companies track detailed information on each work task or job that is performed during the day. (source: wikipedia).
W2: Form W-2, Wage and Tax Statement, is used in the United States income tax system as an information return to report wages paid to employees and the taxes withheld from them. The form is also used to report FICA taxes to the Social Security Administration. Relevant amounts on Form W-2 are reported by the Social Security Administration to the Internal Revenue Service. (source: wikipedia)
Webinar: A Webinar (short for Web-based Seminar) is a seminar or presentation that's transmitted over the Internet. A key feature of a Webinar is its interactive elements--the ability to give, receive and discuss information, rather than just receive it.
Workers Compensation: Workers' compensation (colloquially known as workers' comp in North American English or compo in Australian English) provides insurance to cover medical care and compensation for employees who are injured in the course of employment, in exchange for mandatory relinquishment of the employee's right to sue their employer for the tort of negligence. (source: wikipedia)
Wage Garnishment: A garnishment is a means of collecting a monetary judgment against a defendant by ordering a third party (the garnishee) to pay money, otherwise owed to the defendant, directly to the plaintiff. The order for garnishment is often given to the employer who is responsible for deducting the appropriate amount from the employees paycheck.