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comment What Our Clients Say

You have excellent staff in your office... highly appreciate (their) big help and prompt action to take all the problems we asked.”

—Victoria Lai
Homelegance, Inc.


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alertOnce you hire us, you'll have the direct phone number and email address of your personal account person. For now, please use the following information to contact us:

Qqest Payroll Services
Headquarters
Salt Lake City, Utah
9350 South 150 East
Suite 300
Sandy, UT 84070
Phone 1.800.592.7555
Fax 1.801.363.3200


Exceptional Payroll.
Radical Service.
Our quest is for you to enjoy the very best level of customer service you've ever experienced in a payroll provider.

Employee Self-Service

Employee Window™: Making it easier and faster
for employees to answer questions and help themselves.

Typically, the members of an HR department have to contend with significant amounts of paperwork and frequent interruptions. Request constantly arrive via phone or email for paycheck information, W2 changes and other HR housekeeping chores. "Pushing paper" electronic or otherwise becomes the order of the day resulting in duplication of effort and simple mistakes.

Today, C-level executives are asking their HR departments to do more with fewer resources. As a result, HR managers are looking for ways to improve process efficiency and thereby productivity for the entire organization. By making your employees a greater participant in the HR and Payroll process will help reduce costs, increase efficiencies and improve the morale of your workforce.

employee window™, the Employee Self-Service (ESS) Portal from Qqest Software Systems is a web-based solution that offers employees a tool to easily retrieve and update HR and Payroll related information.

employee window™ will increase employee productivity by allowing 24/7 access from any computer to the HR and Payroll data most frequently requested.

employee_window

By shifting employee tasks and responsibilities to a self-service portal you improve efficiency by enabling employees to help themselves, eliminating a large volume of simple requests that detract your HR department from more strategic tasks.

In minutes, employees can find answers to questions that used to take hours or even days—especially if you include time spent communicating with internal departments to determine the correct course of action. Employees want to be both efficient and self-sufficient. They expect employers to provide them with self-service capabilities.

Benefits of employee window™ include:

  • Reduction of HR process costs
  • Increase employee productivity
  • Reduction of errors
  • Improve service levels
  • Increase employee morale

In a recent survey, HR and IT professionals noted that they experienced measurable savings after implementing an ESS solution. When employees have access to self-service, they can answer many questions independently, thus lowering the number of phone calls to the HR and payroll departments, reducing the costs for delivering human resource and payroll services to employees.

HR and Payroll departments can also avoid costs by eliminating the need to print out and mail duplicate paychecks or W2s. employee window™ also enables employees to enter "life event" changes, direct deposit information and emergency contact data avoiding the need for your HR department to complete these HR housekeeping chores.

Features of employee window™

Enables Employees To:

  • View current or past paychecks in both a summary and detailed view
  • View their W2
  • Change Federal tax withholdings
  • View, Modify or add:
    • Dependants
    • Emergency contact information
    • Direct deposit data
  • View company news ticker
  • View company documents

HR Department Users Can:

  • View, Approve or Deny change requests made by employees
  • Add documents to the company library
  • Add news items to the news ticker

System Requirements :

Please allow us to provide you with a no-obligation quote. You'll be surprised at how much you will save while offloading the tedious (but necessary) work to us.
Thank you for the opportunity to be of Service to you!